Application Manager

I am an Applications Solutions Manager with over fifteen years IT experience gained within the Software, Retail, Media, Banking, Insurance, Logistics, Construction, Pharmaceutical and Transport industries. I am keen to diversify my skill set further within a dynamic and challenging environment.

- SQL, PL/SQL and Unix shell scripting
- Oracle7.3/8.0/8.1/9.2/10.2/11.2 databases
- Oracle Applications 11.5 HR module/iRec
- SQL Server 6.5/7.0/2000/2005/2008/MySQL
- Windows 95/98/NT/2000/XP/2003/2008/7/VMWare
- Business Objects/Informatica/Cognos IWR
- SQL Loader/Oracle Migration workbench
- Unix - AIX/Solaris/HP-UX/Linux/SAN
- https/XML/IP/Bluecoat/Java/IIS/SSO
- SQL Plus/Oracle Enterprise Manager/OEM Grid
- TOAD/QDesigner/PLSQL Developer/Apex
- Manugistics/FMIS/JDA/DIDOS/SIEBEL
- Failover/IBM HACMP/standby/Data Guard/RAC
- Reflections/Telnet/Putty/FTP/PC Anywhere/VNC
- Internet Explorer/Weblogic/.Net/9iAS/10gAS
- PVCS/CVS/VSS
- TIM/EBU/RMAN/DTS/Imp/Exp utilities/BCP
- Salesforce.com/Veeva/Dataloader/Visio

Programme Manger

I have a demonstrable track record as Datacentre migration Programme Manager having mirgrated over 13 datacentres for 4 clients comprising of a total of 20,000 servers, network devices, storage etc rolled out global scale project and programmes into multiple sectors . I have the ability to lead diverse teams and am able to engage and influence at all levels in an organization. Above all I am strong communicator with excellent leadership abilities with the passion and drive to complete programmes of change on time, too budget and to meet business expectations. I come with a detailed understanding of multiple technologies and interfacing technologies and with an extensive pharmaceutical operations background having delivered technology and business change deliverables associated with large scale business transformation with budgetary responsibility of £2m to £60m. Recently I have worked on a major infrastructure programme covering an extensive global transformation and transition programme. Over 15,000 devices upgraded and transitioned to a new supplier covering 3,500 sites globally including 4 datacentres.

Information Security Manager

Insightful, adaptable and result driven professional with notable success directing a broad range of Corporate & Public Sectors' projects. Areas of expertise cover cyber-security (GRC), business resilience, privacy and PCI management, compliance and advisory services. Possess wealth of knowledge / expertise of ISO27001, SOX, COBIT and UK Government Information Assurance Standards / Security Policy framework. Full life cycle management of IT Security projects within large, complex and matrix environments.

Areas of Expertise:
- Information / Cyber Security Management, Advisory & Risk Management (GRC)
- Information / Cyber Security Compliance & Advisory Skills
- IS / IT Auditing SOX, COBIT & ISO27001
- IT Security Program / Project Management in large / global environment
- Business Continuity Planning & DR Management
- Financial Planning & Resource Management

Project Manager

A highly versatile contract IT project & programme manager with extensive wide ranging business sector and process experience covering all project delivery lifecycle stages. Is a committed professional who focuses on achieving high performance and delivering quality whilst being people focused. Cares passionately about meeting agreed commitments and delivering results that make a difference. Highly capable at:

- Working with senior leaders and other staff to define and document project objectives, scope, organisation and financial business case;
- Building and leading high performing multi-disciplinary project delivery teams using internal IT, third party supplier, remote, off shore and customer staff;
- Exerting strong control over project planning, execution, risks, problem resolution and financial resources;
- Managing successful project delivery in complex, matrix organisations, using a hands-on approach if required;
- Documenting and presenting complex technical subject matter to both technical and non technical audiences;
- Influencing stakeholders at all levels to resolve issues and secure decisions;
- Applying formal project & programme management methodologies such as PRINCE2, ISPDM, PMM along with planning tools such as MS Project; and
- Becoming effective very quickly on new assignments and working autonomously with minimum support.

Business Analyst

A practical, delivery focussed and commercially aware Business Analyst with a proven track record in the delivery of high profile strategic projects across a number of sectors.

I have considerable experience in the ability to convert and facilitate the extraction of high level business vision into focussed strategic requirements and then deliverables, whilst ensuring a maintained focus on the delivery of quantifiable benefits.

With experience in working with all levels of stakeholders, technology and delivery teams to ensure that deliverables are to standard and met, and that the business is able to realise tangible benefits from key projects and programmes of work.

With a skill set that includes UML, I have a commercial working knowledge of Prince, Waterfall and Agile delivery methodologies. As a Business Analyst I have experience in the delivery of all project documentation and life cycle artefacts, as well as ensuring that these are delivered to the very highest standard at all times.

With a methodical approach and a calm head in pressured environments, I am able to work well in a team or as an individual and am able through my detailed and conscientious approach to ensure that my deliverables are concise, precise and are consistently exceeding expectations.

Product Consultant

An experienced professional who has worked on a wide range of projects in the financial services industry. A fluent communicator with strong investigation, problem-solving and decision-making skills, combined with a pragmatic approach and sound business acumen. Highly accomplished with a proven track record in analysis and requirement gathering, business process mapping and the development of story boards.

Implementation consultant

A highly customer focused IT professional with a sustained record of achievement in the areas of service delivery, business analysis and project management. Excellent diplomacy, mediation and negotiating skills encompassing the ability to organise and manage complex projects involving technology and people. An intuitive and supportive team manager capable of working in high-pressure and rapidly changing environments with the ability to analyse and resolve problems in a flexible and effective manner.

Analysis Experience
- Client/Stakeholder management
- Reporting progress providing clear statistical information and written reports.
- Implementation / project delivery & software delivery lifecycles
- Requirements gathering / gap analysis
- Changes to current systems and the functionality of new systems
- Identifying and managing risks; managing customer expectations
- Business Requirements / Functional specifications
- Workshop management
- Software Testing and analysis

2nd Line Support Engineer

A self-motivated and hard working IT professional with excellent support skills. Customer-focused with strong and effective communication and negotiation skills at all levels. Results oriented with an analytical approach to problem solving, taking ownership of problems. Not afraid to take on new challenges and get hands dirty. Eight years within the investment banking industry together with further experience at hedge fund, finance & insurance companies. Qualifications include MCSE and CCNA.

Microsoft Consultant

- Windows 2008 Microsoft Certified Technology Specialist
- Windows 2008 Microsoft Certified IT Professional Server Administrator
- Windows 2008 Microsoft Certified IT Professional Enterprise Administrator
- Windows 2012 MCSA
- Migration of email from On Premise Exchange to Office 365
- Support, Implement Microsoft Lync/Skype for Business Server
- Support, Implement large scale Microsoft Exchange across multiple sites
- Support Implement Microsoft Azure Virtual server instances and applications
- Support Implement Microsoft Azure Site Recovery and Backup

Application Support Analyst

- MS Windows XP/Vista/7
- MS Windows Server 2008
- MSDOS Batch Scripting
- Active Directory
- MS Office
- T-SQL & D-SQL
- PHP
- HTML & CSS
- C# .NET
- Cisco Router Configuration
- Citrix
- VMWare
- Linux (Ubuntu)
- SSRS Reporting Services
- LAN/WAN/WiFi Networks
- RabbitMQ
- XML & XSLT
- ASP.NET
- Javascript

Senior Network Engineer

A highly motivated IT professional with experience in the public and private sectors. A proficient stakeholder manager, having built lasting relationships to director level. Commercially and business-aware with an in-depth technical knowledge supported by ITIL, Cisco and Microsoft qualifications and a track record delivering systems and services bringing business value.

Application Support Specialist

I am an experienced Application Support analyst with many years experience in a variety of industries. I have a passion for problem-solving and helping my customers get the best out of their work with innovative solutions.

My main skills are:

Problem-solving / trouble-shooting
T-SQL
SQL Server

Windows System Engineer

An experienced infrastructure engineer of over 15 years, providing solution design, implementation and hands-on support expertise across a wide range of technologies both physical and virtual.
Work effectively and professionally with clients of all levels, with a dedication to taking problems to a conclusion. Roles ranged from team lead, project manager, systems administrator, and technical consultant.
Focus and area of expertise in recent years has been heavily centred on infrastructure, virtualisation and datacentres decommission and the efficiencies these technologies can bring to businesses, whilst also continuing to maintain and extend my hands-on skills in building, configuring and supporting such environments.

Service Desk Team Leader

A dynamic ITIL (Foundation) Certified Team Leader with over twenty year's experience resolving issues within fast-paced front line IT support roles. I have excellent analytical skills, utilising data to drive continuous process improvement across the service delivery function. I am highly client focussed, with excellent communication and interpersonal skills, which enable me to develop effective working relationships with customers, internal and external stakeholders. I motivate my team by leading by example to ensure they are results driven and exceed expectations. Security and NPPV 3 cleared.